The proven leadership philosophies behind Starbucks incredible brand loyalty
Joseph Michelli,
El autor de Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People, con isbn 978-0-07-180125-6, es Joseph A. Michelli.
Joseph Michelli,
El autor de Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People, con isbn 978-0-07-180125-6, es Joseph A. Michelli.
Otros libros de Michelli, Joseph A. son When Fish Fly: Lessons For Creating A Vital And Energized Workplace From The World Famous Pike Place Fish Market, The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz-carlton Hotel Company y The Starbucks Experience.